ShiftMoon Support
A little help, when you need it.
Questions about shifts, pay or your account? Get in touch.
Email support
Include your iOS version, app version and a short description. A screenshot helps — remove personal information first.
Subscriptions & billing
Manage or cancel in your Apple Account. For refunds, visit reportaproblem.apple.com.
Account deletion
Profile → ShiftMoon Cloud → Delete Account removes the cloud account and active workspace. Erase local data separately. Apple-linked accounts may require fresh sign-in. An Apple subscription is not cancelled automatically.
Login codes & sync
Check your inbox and spam folder, and use the latest code. Never send a code to support. For sync, open the app online and check that both devices use the same account.